FAQ

How long does it take to receive my order?

Every piece on Raiclo is made to order, so please allow a short production window before your order ships. Once it ships, delivery typically takes a few business days depending on your location in India.

What sizes do you offer?

Sizing varies by product — check the full size chart on each product page for exact chest, length, shoulder, and sleeve measurements before ordering.

Can I return or exchange my order?

No — since every item is made specifically for you, all sales are final and we do not accept returns or exchanges. Please review our Refund Policy for full details, including what to do if your order arrives damaged or incorrect.

Can I cancel or change my order after placing it?

Production begins shortly after an order is placed, so we're unable to cancel or modify orders once confirmed. Please double check size, color, and shipping details before checking out.

How do I know my size will fit?

Each product page includes a detailed size chart with exact measurements. If you're between sizes, we recommend sizing up for the oversized pieces or comparing the chest and length measurements against a similar item you already own.