All sales on Raiclo are final. As every item is made to order specifically for you, we do not accept returns, exchanges, or offer refunds once an order has been placed.
Please review your size, color, and order details carefully before checking out — our full size charts are available on every product page. If you have questions about sizing or fit before ordering, contact us at rairosan986@gmail.com and we'll be happy to help.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with photos of the issue, and we'll work with you to make it right.
Order cancellations
Since production begins shortly after an order is placed, we're unable to cancel or modify orders once confirmed.
See our full Refund Policy for details.